Online course academy

Learn how a business actually runs.

Six self-paced courses covering the practical side of starting, operating and growing a business. Each one carries written lessons, workbooks and templates you keep and use in the business.

What every course includes

The same structure, whatever the subject.

Pre-recorded video lessons

Work through each lesson at your own pace, on your own schedule.

Written lessons

The same material in writing, for owners who would rather read than watch.

Workbooks and templates

Downloadable tools to complete as you go, then keep using in the business.

Progress you can pick up again

Lessons are marked complete as you finish them, so you can stop and return where you left off.

The catalogue

Six courses, outlined lesson by lesson.

These outlines are drafts. Lessons are being recorded and written, and enrolment opens once the pricing and payment processing have been approved. Ask about any course in the meantime and you will hear back personally.

Course 01

In production

Start Your Business: From Idea to Opening Day

Everything that has to happen between an idea and the day you open.

A step by step path through the decisions that make or break a new business. Built for people opening a small company or a service business, and written for owners rather than investors.

Level
Foundations
Lessons
11

Course outline

  1. 01Choosing a business idea you can live with
  2. 02Market research that answers real questions
  3. 03Business registration and legal structure
  4. 04Writing a business plan you will actually use

What you can do afterwards

  • Test a business idea before spending money on it
  • Handle registration, insurance and compliance without missing a step
  • Build a startup budget and set prices that cover real costs
  • Open with a plan for bringing in the first customers

Pricing confirmed at launch

Course 02

Draft outline

How to Run a Business Successfully

The operating habits that keep a business steady as it grows.

For owners already trading who want the day to day to stop depending on them. Covers operations, the money, customers, people, systems and the numbers that show how the business is really performing.

Level
Operating
Lessons
10

Course outline

  1. 01Daily operations and how work moves
  2. 02Financial fundamentals for owners
  3. 03Managing expenses without cutting blindly
  4. 04Understanding profitability by service

What you can do afterwards

  • Run the day to day without every decision coming to you
  • Read your numbers well enough to make decisions with them
  • Set expectations with staff and hold them
  • Know which part of the operation to systemise next

Pricing confirmed at launch

Course 03

Draft outline

Hiring, Training and Managing Employees

Build a team that knows what good looks like.

Hiring is where most operating problems start and where most of them are solved. This course covers recruitment, onboarding, training, expectations, accountability and keeping good people.

Level
People
Lessons
8

Course outline

  1. 01Recruitment planning and job descriptions
  2. 02Interviewing and choosing well
  3. 03Onboarding that starts before day one
  4. 04Building training that sticks

What you can do afterwards

  • Recruit and interview for the role you actually need
  • Onboard and train a new hire properly
  • Hold performance conversations early rather than late
  • Keep good people longer

Pricing confirmed at launch

Course 04

Draft outline

Pricing, Expenses and Profitability

Know what your work costs and what it has to earn.

The financial side of running a business, explained for owners who did not train as accountants. Costs, prices, margins, cash flow and the dashboard that keeps it visible.

Level
Financial
Lessons
8

Course outline

  1. 01Calculating the true cost of your work
  2. 02Setting prices that hold up
  3. 03Labour costs and what they do to margin
  4. 04Overhead and operating expenses

What you can do afterwards

  • Calculate what it truly costs to deliver your work
  • Price services so they cover labour, overhead and margin
  • See profit by service line
  • Build a dashboard you can read in five minutes

Pricing confirmed at launch

Course 05

Draft outline

Building Business Systems and SOPs

Write down how the work gets done, then hand it over.

Systems are what let a business keep its standard while volume rises. This course covers procedures, employee manuals, client communication, scheduling, quality control and delegation.

Level
Systems
Lessons
7

Course outline

  1. 01What a standard operating procedure is for
  2. 02Employee manuals and expectations
  3. 03Client communication systems
  4. 04Scheduling that reduces friction

What you can do afterwards

  • Write procedures your team will actually use
  • Create an employee manual that sets real expectations
  • Make client communication and scheduling repeatable
  • Hand work over with the process attached

Pricing confirmed at launch

Course 06

Draft outline

How to Start a Service-Based Business

For trade, home service, studio and client based businesses.

Service businesses carry different costs and different risks from product businesses. This course covers equipment, pricing service work, scheduling, client expectations and adding staff.

Level
Service businesses
Lessons
8

Course outline

  1. 01Starting a service business
  2. 02Equipment, vehicles and startup costs
  3. 03Pricing services for the work involved
  4. 04Getting customers without a large budget

What you can do afterwards

  • Plan equipment and startup costs for service work
  • Price services against the time and cost involved
  • Build a schedule that keeps promises to clients
  • Add staff and volume without dropping quality

Pricing confirmed at launch

Next step

Not sure which course fits your situation?

Describe where the business is right now and you will get a straight answer about what to learn first, whether that is one of these courses or nothing at all.