Business resource shop

Tools you can use the same afternoon.

Every resource here came out of running a service business: the checklists, calculators and templates that made the work repeatable instead of heroic. Download it, fill it in, and put it to work in your own operation.

How buying works

Built to be instant, once it is switched on.

The shop is being prepared. Purchasing opens once the pricing and payment processing have been approved. Here is how delivery will work.

Download straight after payment

Files are released as soon as the payment is verified, with no waiting for a manual step.

Receipts kept for you

Every purchase is recorded in your account, with receipts available whenever you need them.

Promotional codes at checkout

Bundles and promotional codes are applied before payment, so the price you see is the price charged.

Bundles

Two bundles for the work that comes first.

Bundle

Draft listing

Startup Essentials Bundle

The three resources to gather before you spend money on anything else, bundled together.

  • Business Startup Checklist
  • Business Plan Workbook
  • Startup Budget Calculator

Three downloadable files

Pricing confirmed at launch

Bundle

Draft listing

Operations Toolkit Bundle

For businesses already trading that need the operation written down and priced properly.

  • SOP Template Bundle
  • Business Operations Audit Checklist
  • Business Pricing Calculator

Three downloadable files

Pricing confirmed at launch

Individual resources

Twelve tools, grouped by the job in front of you.

12 resources

Business Startup

Draft listing

Business Startup Checklist

Every step required to open a business legally and practically, in the order it has to happen, so nothing is discovered late.

  • Registration, insurance and compliance steps in sequence
  • Banking, bookkeeping and record keeping setup
  • What to have in place in the first thirty days

Printable PDF checklist, with boxes to tick and lines to complete

Pricing confirmed at launch

Business Startup

Draft listing

Business Plan Workbook

A guided workbook for building a plan you will use to run the business, not one that sits in a drawer.

  • Guided sections for market, offer, operations and finances
  • Startup cost and revenue worksheets
  • A one page plan summary for lenders or partners

Printable PDF workbook of worksheets and tables to complete

Pricing confirmed at launch

Business Startup

Draft listing

Startup Budget Calculator

Work out what opening actually costs and how much revenue the business needs to carry each month.

  • One time setup costs and monthly operating costs
  • Break even revenue target
  • Cash required before opening day

Spreadsheet for Excel and Google Sheets

Pricing confirmed at launch

Hiring & Human Resources

Draft listing

Employee Interview Question Package

Structured interview questions that reveal how someone actually works, rather than how well they interview.

  • Question sets for common service and operations roles
  • What to listen for in each answer
  • Reference check questions

PDF package, ready to print

Pricing confirmed at launch

Hiring & Human Resources

Draft listing

New Employee Onboarding Checklist

A first day, first week and first month plan so a new hire becomes useful quickly and correctly.

  • Day one, week one and month one tasks
  • Paperwork, equipment and access setup
  • Training sign off points

PDF checklist plus editable version

Pricing confirmed at launch

Hiring & Human Resources

Draft listing

Employee Training Manual Template

A ready structure for documenting how roles are done, so training stops depending on whoever is free that day.

  • Role expectations and service standards
  • Step by step task training sections
  • Sign off and review records

Editable document template

Pricing confirmed at launch

Hiring & Human Resources

Draft listing

Employee Performance Review Templates

Review documents that make expectations clear and keep performance conversations factual.

  • Review forms for different role types
  • Goal setting and follow up pages
  • Planning notes for a difficult conversation

Editable document templates

Pricing confirmed at launch

Business Operations

Draft listing

SOP Template Bundle

The layouts needed to put how your business operates into writing, from daily routines to client communication.

  • Ready to edit procedure layouts
  • Client communication and scheduling procedures
  • Quality control checklists

Editable template bundle

Pricing confirmed at launch

Business Operations

Draft listing

Business Operations Audit Checklist

Walk through every part of the operation and identify where the pressure is actually coming from.

  • Audit sections covering each business function
  • Scoring and priority setting
  • Follow up action list

PDF checklist plus scoring sheet

Pricing confirmed at launch

Financial Management

Draft listing

Business Pricing Calculator

Price your work with labour, materials and overhead built in, so margin survives a busy month.

  • Cost build up for each service
  • Margin targets by service type
  • Price increase worksheet

Spreadsheet for Excel and Google Sheets

Pricing confirmed at launch

Financial Management

Draft listing

Profitability Worksheet

See which services and customers actually make money, and which ones are busy without earning.

  • Profit by service line
  • Cost per job tracking
  • Monthly expense review

Spreadsheet for Excel and Google Sheets

Pricing confirmed at launch

Customer Service

Draft listing

Customer Complaint Response Templates

Calm, professional wording for the complaints that come up repeatedly, plus the steps that resolve them.

  • Written responses for common complaints
  • Service recovery steps
  • Escalation and follow up wording

Editable document templates

Pricing confirmed at launch

Next step

Tell me what you are working through.

If you are not sure which tool fits, describe the problem instead. You will get a direct answer, and only a recommendation if one is genuinely useful.